Jacob Tomsky is a hotel industry expert who has been in the business for over a decade. Global Gurus noted him as one of the “World’s Top 30 Hospitality Professionals for 2014.” Tomsky’s vast experience in hotels has allowed him to work through all the ups and downs of the service industry. Pulling from his real-life experiences, Tomsky amuses readers with his tales of various positions from serving as front desk man, valet parker, sheet folder and more. Readers are presented to a full spectrum of hotel workings, from the inside and outside views.
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