Course Name: BA 34060 Operations Management 

Description:  A survey course in operations management that covers the managerial concepts, and the quantitative tools used in the design, planning operation and control of operations systems. This FSI course offers two novel aspects. First, students immerse themselves in the realities of living and working in Florence and Tuscany, with a focus on operations and supply management in the historic center. This approach, termed "Florence Life," explores the unique challenges and rewards of this environment. Dr. Berardi will leverage his professional and family relationships in Florence for student benefit. Second, students will learn to use prompt engineering with AI assistants and large language models (LLMs) to self-investigate operations management topics. Guided by Dr. Berardi—a pioneer in AI with over two-decades of research and teaching expertise—students will learn how to take control of their Florence Life learning journey, knowledge which can be applied to any future learning endeavor.

Credit Hours: 3

Prerequisites: CIS 24053 or IT 11000; and BA 24056 or MATH 10041 or BMRT 21004.