Work Order

Note: if unable to submit form via the submit button on the PDF, re-download the form from this page (right click and Save As) and submit via email to mail_service@kent.edu.

Submit a Mail Services Work Order Form


A Work Order is required when:

  • Department would like documentation supporting the fees associated with a mailing
  • Whenever an outside vendor is used i.e. HKM, Labels and Letters, Printing Concepts, Hot Cards etc

Work orders can now be completed and sent electronically but it is still necessary to print and send a copy of the work order along with your mailing if you are requesting any additional services such as addressing, tabbing, folding, inserting etc.  or if you want a detailed report of the associated mailing costs.  Click on the form link above to access the .pdf fillable form.  Adobe Reader 9 or 10 is required.  If you do not have an updated version of the Adobe Reader, please contact your IT Administrator for assistance.

Once you complete the form and click on the SUBMIT button you will be prompted to "Select an Email Client".  If you are sending the work order from a university email account you will select the first option which is Desktop Email Application.  Your computer screen will pop up a new email window that is pre-populated with the email address for Mail Service. Address lists can be sent with the email by utilizing the "Attach file" option.

NOTE:  The file extension on the attachment should be .pdf.  Due to individual computer settings and varying versions of Adobe Reader you may experience problems with either the Submit button not working or the file attachment appearing as .xml.  If you receive the attachment in any file extension other than .pdf please print the form and forward to Mail Services along with the mailing or in the event the mailing is going to an outside vendor the form can be faxed to the number on the top of the work order form.