Access resources for Financial Aid and Scholarships, Billing and Payment, Student Records and Academic Transcripts, and Financial Wellness.

Contact One Stop

Hours of Operation:

Monday - Friday, 9 a.m. - 5 p.m.
One Stop Phone Line: (330) 672-6000
Sign up for in-person appointments via our FlashQ!
Located on the First Floor, University Library.

Extended & Holiday phone hours

Submit your question online below.


Need Money for College?

Review other options that may help to cover your college expenses

GAP Funding Options

Ready for Spring Semester?

Use our handy checklist to make sure you are prepared for the Spring semester!



Important Announcement

Financial Aid Disbursement & Student Refund Processing

Student financial aid disbursements & refund processing begins approximately 7 days prior to the start of the semester.

  • Spring 2023 - January 9

A refund cannot be issued to a student until their aid has been disbursed to their student account, creating a credit. You can check your student account via FlashLine to see if your refund has been processed on or after January 9th. Visit the Refund Processing page for step-by-step  FlashLine instructions and additional information.

Standards of Academic Progress (SAP)

Student on an approved Fall SAP appeal will be reviewed for Spring 2023 eligibility after Dec. 22. Visit the Standards of Academic Progress page to:

  • View your SAP calculation
  • Review the SAP Policy
  • Guidance on how to file an appeal and the SAP appeal application

Students who are cited and do not appeal, are denied by the committee, or are not in compliance with the standards will not be eligible for federal financial aid until their academic record is once again in compliance with the Standards of Academic Progress. If you are currently cited but are now meeting SAP standards, you will need to file an appeal for review.

Diploma Pickup (Fall Graduates)

Diploma pick-up for Fall 2022 graduates will be located at 108 Schwartz Center

  • Saturday, January 21, 2023, from 9 am - 2 pm
  • Monday, January 23, 2023, from 8 am - 5 pm
  • Tuesday, January 24, 2023, from 8 am - 5 pm

A photo ID or passport will be required.

Remaining diplomas will be mailed on Friday, January 27 from the Registrar's Office to your diploma address (if identified) or permanent address in FlashLine.



  • Calendars & Deadlines

    Calendars & Deadlines

    Access information on important deadlines for registration and payment deadlines!

  • One Stop Billing & Payment Information

    One Stop Billing & Payment Information

    We are excited for our Kent State Golden Flashes to attend this coming year and we are here to support you on your journey to achieving your educational and, ultimately, career goals. The information provided here can assist you with understanding billing information.

  • Forms & Applications

    Forms & Applications

    View and access forms relating to billing, financial aid and student records!

  • Guides & Resources

    Guides & Resources

    View guides that walk you through financial aid, billing and payment, and student record processes!

  • Family & Friends

    Family & Friends

    Learn about the accesses students can provide family and friends!

  • Faculty & Staff

    Faculty & Staff

    Find information for faculty and staff concerns relating to the One Stop for Student Services!

  • Financial Wellness

    Financial Wellness

    Through proper financial wellness, students can learn how to make sound financial decisions in college and beyond!