The primary goal of the Office of the Student Ombuds is to provide students confidential consultation in assisting with the possible resolution of any university-related concern, grievance or appeal. The Ombuds Office works directly with faculty and staff, providing consultation related to university policies and procedures. It has established itself as an objective, nonbiased operation that continues to work towards developing a fair and equitable university community.

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A Message From the Student Ombuds

Dear Students, Faculty and Staff:

As the Student Ombuds, I am here to serve as a resource for students and other members of the university community regarding any complaint, grievance or appeal that may be academic or non-academic in nature. When working with our office, you will receive timely, objective and strategic information in a confidential manner to assist with the interpretation of policies and procedures. Together, we will navigate the appropriate resolution to each individual situation.

Amy Quillin, Student Ombuds

Contact Information

The Office of the Student Ombuds is located on the second floor of the Kent Student Center, Room 250. Amy Quillin, Student Ombuds, can be reached at or by calling 330-672-9494.


Amy Quillin, Student Ombuds



To request an appointment with the Student Ombuds, please complete the Student Ombuds Request form located in FlashLine.  To find the form, login to FlashLine and select Student>Requests and Authorizations> Student Ombuds Request.

If you are not a current student, please contact the office at 330-672-9494 or at 



The Office of the Ombudsperson makes every effort to maintain confidentiality for its visitors and all parties involved in resolving an issue. The Ombudsperson does not act as a witness or offer information in any student conduct or academic appeal proceeding, as such participation would undermine our commitment to confidentiality.

Please be aware, however, that we are obligated by law or policy to disclose confidential information in certain situations to police or the Title IX Coordinator. For example, when there is an imminent threat of individual or institutional harm; when we are made aware of a crime of violence or a hate crime; and when we are made aware of sexual harassment, sexual assault, intimate partner violence, or stalking. Regardless, when reporting such information, only information pertinent and necessary to the report will be shared.