Role of the Ombuds

The Role of the Faculty and Staff Ombuds is governed by the office Charter.

The Ombuds will:

Listen to understand
Clarify issues and areas of concern
Identify underlying interests and explore multiple perspectives
Help to develop and evaluate options
Initiate INFORMAL inquiries to gather information
Provide information about policy and procedure
Provide referrals to additional resources
Advocate for fair processes
Provide generalized feedback to university leadership in a manner that safeguards confidentiality and anonymity of visitors

The Ombuds will NOT:

Advocate for any faculty or staff visitor or the university
Make decisions about how to resolve a situation
Provide legal advice
Maintain records of the content of visits
Participate in FORMAL processes
Accept notice on behalf of the university, except as required by law or university policy