Accessing Software and Using Enterprise Applications
Installing and using Microsoft Office
Microsoft Office should already be installed on your university-owned laptop; however, if you need to install it on your computer, please follow the instructions on our Office 365 Microsoft Office article.
Accessing Enterprise Applications
You will need to connect to Kent State enterprise applications from off-site via a VPN.
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To gain access to enterprise systems (e.g., Banner Admin Pages, Cognos Reporting, and Document Imaging), please complete the Request for Remote Access to Administrative Systems form then forward it to the Access Management team.
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You can find additional information on systems access from the Office of Security and Access Management.
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The Global Protect VPN is needed for accessing some enterprise systems. Please work with your local IT support professional to get Global Protect installed.
More information and troubleshooting
DoIT’s Knowledge Base has a wealth of information and troubleshooting steps on enterprise applications. To access these, open the link corresponding with the application you’re interested in.
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AppXtender – Pay special attention to the instructions regarding Captiva Cloud Toolkit.