Support Units

Canvas Support

Our Help Desk is available to support students and faculty with Canvas, 24x7.

Phone Support

Call 330-672-HELP (4357).

Chat with Canvas Support

  • Students/faculty currently enrolled in a KSU-Canvas course, log in to Canvas.
  • Click the Help button
  • Choose Chat with Canvas Support (Student) or Chat with Canvas Support (Faculty)

Visit the Canvas Site

Library Support

University Libraries can help support your online courses in several ways:

See our Distance Learning support page

LibGuides is a content management system used by University Libraries to curate knowledge and share information through online guides on specific subject areas, courses, useful resources, and general information portals. Please see the links below to LibGuides specifically related to developing online course materials.

For more information, contact your subject librarian:

Copyright Support

University Libraries Copyright Services locates copyright owners and provides clearance services for third-party copyrighted materials for use in a variety of projects and endeavors, including:

  • Teaching and learning
  • Presentation and poster sessions
  • Publication in books, dissertations, journal articles, multimedia, and other projects
  • Institutional repositories, including the Digital Commons @ Kent State University.

Copyright Services can help you with copyright clearances for materials of all types, including:

  • Images
  • Video
  • Audio
  • Text, including articles, chapters, poetry, and lyrics

Copyright Services provides:

  • Instructional sessions for faculty, staff, and students
  • Informational responses to your questions and concerns
See our resources:

Copyright Resources

For an appointment, contact:

Cindy Kristof
Head, Copyright and Document Services

Phone: 330-672-1641

Student Accessibility Services

Student Accessibility Services provides Kent State students with disabilities equal opportunity to participate in, contribute to, and benefit from all university programs, services, and activities. Faculty, as members of the university, are required by federal law to provide reasonable accommodations to students with disabilities. "Reasonable" may seem like a fairly vague term, and if you are unsure whether something a student is requesting is reasonable, please contact SAS for consultation.

The office of Student Accessibility Services provides faculty with the following resources and services:

For an appointment contact:

Student Accessibility Services

University Library, Suite 100 (1st floor, just past the elevators)
P.O. Box 5190
Kent, Ohio 44242-0001

Phone: 330-672-3391

Proctored Testing Support

Kent State Online provides assistance with proctored testing for online courses, those coded in Banner as V1, V2, or V3 (100% online, 100% online with set meeting times, and at least 50% online, respectively).

For assistance, please visit the Proctoring Support page.

More information about proctored testing can be found on the Proctored Testing page.