My student told me I was going to get a FlashLine account. What is it and why do I want it?

People who have a closer relationship to the student (Parent, guardian, spouse, partner) and to Kent State University will gain access to our university portal called FlashLine. With access to FlashLine, you will not only be able to access the information your student authorized through KSUview, but you will also receive university information that, through research, people have expressed interest in seeing.

How does a student give me FERPA release authorization so that I can contact and discuss my student’s information with an university official?

A student can easily grant a person FERPA release authorization in FlashLine. The link to grant FERPA release authorization can be found in FlashLine within Student/Resources/Requests and Authorizations.

What do I have to do to be able to contact and ask questions to someone at Kent State University about my student’s information in KSUview?

KSUview is a product that is controlled by the student as to who they identify to view information and what information a designee can view. VIEW is the key word. To be able to ask questions about this information that you can view with an official at Kent State University, your student needs to give you FERPA release authorization.

I received an email saying I initiated an email change, when I did not initiate the change.

When a person changes their email address, the system will then send two email messages. The first is to the old email address to inform you that a request for a change from this address has occurred and if it was done in error, there is a unique link to click to cancel the change. The second email is to the new email address indicating that a change to this address was initiated and a unique link to click confirming the change. If you did not initiate the change, click the link to cancel the request.

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