Services

SERVICES

Please contact our office to schedule any of the below services by phone: 330-672-2219, or email facultyombuds@kent.edu. 

Individual Consultation

This is an informal visit with the Ombuds to discuss the details of your situation, get information and/or referrals, and consider possible next steps and solutions. The Ombuds can also provide individual conflict coaching for faculty who wish to generally improve their communication and conflict management skills.

Team Consultation

The Ombuds can provide team consultation to assist teams or departments to improve communication and cooperation among team members.

Mediation/Facilitated Conversation

Occasionally, a situation can benefit from a facilitated conversation between both people involved. This process is always voluntary for all participants. The Ombuds will begin with individual visits with both participants to determine if mediation/facilitation is the right approach.

Presentations

The Ombuds can meet with departments and other faculty groups to provide general information and answer questions about the services they provide.

Professional Development

The Ombuds can provide conflict management and related training for departments or other faculty groups. The Ombuds will meet with the group leader to understand the needs of the group and design a training that works for the group’s needs.