ReADY Work Request
Emergency Service Requests
In the event of an emergency repair condition which poses immediate danger to personnel or property, i.e. flooding, a broken window, electrical short, please call 330-672-2345, the 24 hour service telephone number.
Work Orders
The ReADY Work Request System is offered to Kent State University staff and faculty in an effort to expedite, monitor and track maintenance, repair and custodial services throughout the Kent Campus.
To request services during the work day, please access ReADY Work Request. It can also be accessed through FlashLine. Select "Employee / Workflows / Maintenance / ReADY Work Request" to create a work order when requesting repair or maintenance of existing facilities and building equipment.
This process is also required when planning maintenance, repair, grounds keeping, and custodial services for events scheduled through the University Scheduling or Intercollegiate Athletics offices.
After Hours Requests
Emergencies, After Hour or Weekend services should be entered via ReADY Work Request, but may be expedited by contacting your area desk or a Resident Assistant (RA). If you are unable to contact the area desk or RA, please call 330-672-2345 for immediate assistance.
Residence Hall Service Requests
For Residence Hall maintenance requests, students may submit a request through ReADY Work Request or by contacting their Residence Services Area Desk.
Heating and Cooling (HVAC) Equipment Scheduling and Building Lighting Requests
Please complete the a ReADY Service Request to schedule air and heat services for your department classes, special events, office hours, seminars, workshops, etc.
Building Improvements and Enhancements
All improvements and enhancements to Kent Campus buildings, offices, and grounds that require advance planning and scheduling of the skilled trade shops at University Facilities Management may also require approval and participation of the Office of the University Architect. Please note that special requests generally require the identification of funding for the project or service.
For any projects that require blueprints, drawings, or additional information beyond that which is included in the "description of work," please indicate the Work Order Number on all documentation and email to ufm@kent.edu.
Contact Information
Cindy Gary, System Specialist/Coordinator
Phone: 330-672-2886
Email: cgary@kent.edu