Communication Skills Training

Have you ever been frustrated by the detailed answer someone gave you to a simple question? Today’s society values brevity. People send short but frequent text messages to update others on their whereabouts and happenings. Few people listen to an entire State of the Union Address, but instead prefer to be informed later by the summary sound bites provided by the news media. This is not a new phenomenon created by technology, however. 

Have you ever been around people who say whatever they think without any consideration for the appropriateness of their remarks? Perhaps you finally decided to approach them about their lack of tact, but received the response: “That’s just the way I am. People need to get used to me.”