Chat with Canvas for immediate assistance with questions on courses. Canvas can help with items like announcements, making tests visible, quizzes, the grade book, extra credit, and discussions. 

Canvas (24x7) - login to Canvas and click the Help Icon at the lower left

ET Management

ET Management, our Kent State IT team can assist with questions about Canvas and other educational technology systems. 

Canvas 

• Roster sync 
• Cross-listing (course combinations) 
• Canvas account creation 
• New non-academic course shell 
• New LTI requests 

Educational Tools 

• Get help with Educational Tools 
• Kaltura Video Troubleshooting 
• Kaltura & Canvas Integration

Kent State Online

Instructional Designers and Educational Technologists around Kent State are ready to help with course design, development, and support. Contact KSO with pedagogical questions or to find the best way to present information and conduct assessments of your students

Course Design & Support 

• 1:1 Consultation 
• Course Support 
• Kent State Online Template 
• eReserves 
• Quality Matters 

 
Training 

Our comprehensive training plan has been designed to accommodate a variety of learning preferences. 

• Canvas Training  

Not sure where to go or which service to use? Not a problem! Just send us a general course support ticket, and we’ll follow up.