IPHONE: HOW TO USE CONTACTLESS MOBILE TICKETING

1. You’ll receive an email and/or a text message. Using your smartphone, open the email and tap on the link to access the tickets.
2. On the ticket access page, tap the ADD TO APPLE WALLET link to open Apple Wallet and tap NEXT in the upper right-hand corner.
3. Choose AUTOMATICALLY SELECT t and then DONE in the upper right-hand corner to add the ticket(s) to your wallet.
4. Ready To Scan! You’ll see the ticket(s) when you open your wallet.

HOW TO USE CONTACTLESS MOBILE TICKETING

1. ADD to your mobile wallet: 
   Add your mobile ticket to your Apple Wallet or Google Wallet by tapping the link you received via email or text message. Next, tap on G PAY - SAVE TO PHONE or ADD TO APPLE WALLET. Do this as soon as possible to receive important game updates like changes to start time or venue.
2. ACCESS your ticket:

CAN I SEND TICKETS TO SOMEONE WHO DOESN’T HAVE AN ACCOUNT?

Yes, you can. With the text message they receive, they will be prompted to create an account if they don’t already have one. The recipient supplies first name, last name, phone number, email address, and chooses a password to create an account. They must have an account to complete and accept the ticket transfer.

WHEN CAN I TRANSFER A TICKET?

• Simplify the transfer of tickets to friends and family on short notice.
• Receive transferred tickets instantly.
• Support events by filling the venue.

When someone sends a ticket transfer, you’ll receive a text message letting you know you have a pending transfer.

If you already have an account, accept the transfer and you will be prompted to log in to retrieve the tickets.

Sending tickets is easy.

1. Log in to your account from your smartphone
2. On the first page, scroll down to the bottom to find the TRANSFER button
3. Select the events and tickets you want to transfer, fill in the smartphone number of the recipient
4. Tap CONFIRM and your tickets will be sent!

You can transfer multiple tickets from multiple events, transfer to multiple people, all with the same easy process

1. Order game tickets online at kentstate.evenue.net 
2. Choose MOBILE as your preferred delivery method
3. Get your tickets! There are two easy ways to do this:
   1. Log in to your account to manage your tickets moving forward. You can access your tickets at any time by logging in.

MOBILE WALLET FAQs

WHAT SOFTWARE OR HARDWARE DO I NEED?

If you have an iPhone or an Apple Watch: use the Apple Wallet app, which comes pre-installed and works with iPhone or Apple Watch devices running iOS 6 or later.

If you have a smartphone running an Android operating system: use the Google Wallet app, which you can download from Google Play Store.

I DELETED THE TICKET DELIVERY EMAIL BEFORE DOWNLOADING THE TICKET(S) TO MY DIGITAL WALLET… HOW CAN I STILL GET THEM?

BENEFITS

• Avoid waiting in “Will Call” lines to pick up your tickets.
• Prevent your tickets from getting lost in the mail.
• No need to print your tickets! Simply present your smartphone with tickets at the gate.
• Stay safe with contactless interaction when presenting your ticket upon entry.

HOW TO EDIT YOUR PROFILE

Easily update your account information online!