Communicating with Influence for all Associates
There are many work situations that require the skill of influencing others: convincing one department to respect another's deadlines, presenting new ideas to upper management or determining the best course of action for the project team. Yet, many people believe that influence can only be achieved by the person "in charge." This program provides not only strategies for influencing others, but also methods for enhancing personal credibility and professional clout.
- Enhancing Credibility
- Developing an Influential Style
- Utilizing Influential Word Choice
- Being Persuasive in Various Situations
This eight-hour program is targeted for all associates in an organization.
We can tailor this program and deliver it on-site for your employees and leaders.
Facilitator
Deborah Easton
Kent State facilitator Deborah Easton has been a communications coach for 30 years, and provides audiences with practical and effective advice for communicating with colleagues, customers and direct reports.
“Debbie was very knowledgeable. She provided actual incidents. She placed herself in our role.”
Minirva Diaz, Sr. Supervisor,
American Greetings