Support for Fully Online Students
Fully online and remote students are valued and integral members of the Kent State University community, and you are fully eligible to receive support through the CARES Center.
Your physical location does not limit your access to care. Whether you live near campus, across the state, or in another part of the country, the CARES Center is committed to ensuring you receive the same level of support and personalized attention as students attending classes in person.
The CARES Center serves all currently enrolled Kent State students who are navigating challenges related to basic needs, including housing instability, financial hardship, food insecurity, and concerns related to mental well-being. We recognize that fully online and remote students may face unique circumstances—such as limited access to local resources, unexpected financial disruptions, caregiving responsibilities, or sudden life changes—that can impact academic success. Our experienced Case Managers are available to meet virtually, assess individual situations, and develop personalized plans that connect students with appropriate community-based resources, university programs, and ongoing support services.
Through coordinated case management, referrals, follow-up communication, and advocacy when appropriate, we work to reduce barriers that may interfere with your ability to persist and succeed at Kent State. Distance should never prevent you from seeking help. No matter where you are learning from, the CARES Center is here to ensure you feel supported, connected to resources, and equipped to continue progressing toward your educational goals.
When Should You Contact the CARES Center?
You don't have to navigate challenges alone. You might consider reaching out if:
🏠 Housing & Utilities
- You’ve received an eviction notice
- You’ve received a utility shut-off notice
- You are unsure where you will stay
🍎 Food Access
- You’re struggling with food insecurity
- You need help accessing food resources in your area
💬 Mental Health & Well-Being
- You’re seeking mental health support or counseling and aren’t sure where to begin
- You’re feeling overwhelmed by personal circumstances that are affecting your academics
📚 University-Related Barriers
- You have a hold on your Kent State account that is preventing you from registering for classes
- A financial or personal situation is creating barriers to your enrollment
If you’re unsure whether your situation qualifies, we encourage you to reach out. If we’re not the right office, we’ll help connect you to someone who is.
Request Assistance from the CARES Center
To request assistance from the CARES Center, please complete the Basic Needs Assistance Form. Once submitted, a CARES Center staff member will review your information and contact you within one business day to confirm receipt of your request. A Case Manager will then reach out via email to schedule a time to learn more about your situation and connect you with appropriate support and resources. Our team is committed to providing timely, personalized assistance to help you navigate your next steps.
National Resources for Fully Online & Remote Students
If you are studying outside of the Kent area, the following national resources may be helpful in connecting you with support in your local community:
💛 Crisis Support
988 Suicide & Crisis Lifeline
Call or text 988, or chat via 988lifeline.org
Available 24/7 for free and confidential support if you are experiencing emotional distress, mental health concerns, or a crisis situation.
🍎 Food Assistance
FoodFinder
Visit: https://foodfinder.us
Search by ZIP code to locate food banks, food pantries, and meal programs near you.
Supplemental Nutrition Assistance Program (SNAP)
Visit: https://www.fns.usda.gov/snap/supplemental-nutrition-assistance-program
Provides information about eligibility and how to apply for food assistance benefits in your state.
🏠 Housing Support
U.S. Department of Housing and Urban Development (HUD) – Find Shelter
Visit: https://www.hud.gov/findshelter
Locate emergency shelters, housing assistance programs, and local housing resources by state.
If you need help navigating any of these resources or are unsure where to begin, the CARES Center is here to assist you. We can help you identify local options and talk through next steps.