Parents & Advocates

Supporting Your Student

As a parent or advocate, your student may seek your help with their financial aid, billing or enrollment. Explore our list of resources as you help them navigate their college journey.

How to Support Your Student

Access and Authorizations You Will Need

As you may have read above, the Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records, both financial and academic. FERPA also gives the student’s parent(s)/guardian(s) the right to review those records if the parent(s)/guardian(s) claim the student as a dependent on their Federal Income Tax Return if your student takes the necessary steps.  

Depending on the information you and your student have discussed sharing, your student will need to take up to three steps to accommodate those needs.

Step 1 - Ferpa Authorization

Our staff is here to help parents, advocates and/or your student with questions about their records and account. However, due to FERPA, we can only discuss items specific to your student’s information if your student has granted your FERPA authorization.  See our video that guides them through this authorization process.

Step 2- KSUView Access

KSUView is a way for you to view certain student information while meeting the needs of the student and to encouraging your student to safeguard their FlashLine user name and password. After your student grants you FERPA authorization, you may want to work with them to determine what information they can grant you access to viewing. You’ll have yoru own login and the ability to review designated information when it’s convenient for you. See our video that shows students how to identify a person as a KSUView designee.

Step 3 - eBills Access

If you need to have the ability to view your student’s billing statement and make a payment, your student will need to authorize you to access their e-bill. See our video that shows students how to grant e-bill access.

Payment FAQs

Time is a commodity - and something we are all short on! Here is information that you might find helpful and save you time if you are the one paying your student's bill:

 

Loan Information and Quick Links

Federal Direct Parent Plus Loan Information 

Access information about loan limits, eligibility, the application process, loan periods and interest rates. Guide will need added after Maghan converts to a pg; link will need reset after move. so will the one below

Signing the Master Promissory Note (MPN)

Parents who are interested in borrowing the Federal Direct Parent PLUS Loan must complete the electronic PLUS application and PLUS Master Promissory Note (MPN). Find more information

Important Financial Aid Information

We realize than financial aid is a valuable component that contributes to the affordability of your student’s academic journey. We also understand that it can be quite confusing. As a result, we want to be certain that you are aware of policies that may impact students, parents and advocates both in the short-term and in the future.

While this may be dry reading, we feel it’s important to share this information with you:

Terms and conditions of receiving financial aid 

This web page will covers basics about financial awards consideration and determinations, minimum number of credits required, private scholarships, how financial aid may be used, eligibility as it relates to grades and much more. Please review these terms.

Rights and responsibilities of receiving financial aid 

This web page reminds you of various rights, including that your student may accept or decline financial aid awards, special circumstances can be cause for financial aid reconsideration and many more. It also has a tab about responsibilities with a focus on information accuracy, the need to reapply for aid each year, the need to share outside funding and much more. Please become familiar with your students rights and responsibilities.

Aid recalculation occurs due to student enrollment activities 

Do you know that if a student repeats a course, takes a remedial course, drops a course, withdraws from a course, or takes an academic leave of absence, it can adversely affect their financial aid eligibility in a given term or their eligibility to receive aid in the future. In fact, a student may have limited eligibility when adding classes and may be required to repay all or a portion of aid received depending on the point of dropping or withdrawing from a course. Read more.