Our Services
Our team specializes in delivering comprehensive web solutions that elevate Kent State’s digital presence.
From designing and developing custom websites to implementing effective content strategies and conducting in-depth analytics, we provide the tools and expertise to ensure your site stands out.
Innovating the Web, One Project at a Time
Our services include digital communications, web development and design, content strategy, and website analytics and testing, all tailored to meet the unique needs of your department or project. Whether you’re creating something new or refining an existing site, we ensure every step aligns with Kent State’s brand standards and existing web structure, creating a cohesive and impactful digital presence.
Connecting All Campuses with Expert Web Support
Whether you’re at the Kent campus or one of our regional locations, the Web Team is dedicated to ensuring your website runs smoothly. We offer expert support to users across all Kent State campuses, providing guidance and solutions tailored to your unique web needs. Our mission is to ensure your site stays updated, accessible and fully functional—no matter where you are.
Submitting a support ticket is the fastest way to get help from our team. From content updates and design changes to troubleshooting technical issues, we handle a variety of requests. Simply submit a support ticket and we’ll address your needs. Most tickets are resolved within 2-5 business days, depending on the complexity of the request.
Common Types of Support Requests:
- Content Updates: Adjustments to website text, images, or layout.
- Design Changes: Modifications to the look and feel of your site.
- Technical Issues: Troubleshooting functionality, broken links, or bugs.
- Accessibility Enhancements: Ensuring your site meets accessibility standards.
- SEO & Analytics: Help with optimizing your site for search engines and setting up tracking tools.