Amazon Business Customer Service can be reached by clicking Contact Us from within your Amazon Business account or by calling 1-888-281-3847. Please use the Amazon Business Customer Services team for anything relating to an order, transaction, shipment, and all general Amazon related inquiries.
No. Business Prime Shipping benefits can only be used with your Amazon Business account.
No. Using a university issued P-Card for personal use are not permitted.
Orders over the $2500 P-card limit require purchase orders (POs). Please visit Procurement’s Frequently Asked Procurement Questions webpage for more information about creating and managing POs.
The Procurement department monitors Amazon Business usage and repeated purchases of items that could otherwise be purchased from our required contracted suppliers will result in the user’s access to the Amazon Business punchout to be removed.
No. University-contracted vendors must be used to purchase office supplies and other specified goods. You can access a full list of contracted suppliers and vendors on Procurements website at www.kent.edu/procurement/supplier-or-vendor-contracts.
University employees are restricted from purchasing of the following items per University Policy 3342-7-12.1:
Amazon Business includes most items that are available for personal purchases on Amazon, plus additional business-specific products. As with other purchases, there are several product categories that may contain items that are not approved for purchase per Kent State purchasing polices. s you may see “Organization Restricted” messaging throughout the shopping experience. Product pages marked as “Organization Restricted” are available for purchase; however, you are responsible for ensuring your purchases are compliant with Kent State and its relevant policies and guidelines.
The only form of payment available is a university issued Pcard. Therefore, you can use any University issued p-card you are authorized to use. Please visit Account Payables website for more information about the use of Pcard.
Your order will only ship to the address selected in FlashCart itself, not Amazon Business. Like other suppliers, the address selection takes place after you have brought your cart back into FlashCart. The address that appears should be your default ship-to address. To change your ship-to address, select the pen icon next to the address that needs modified on the requisition. If the address needed for delivery is not in the FlashCart system, please reach out to Procurement for assistance. The 
