Enhancing Interpersonal Communication Skills

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Effective communication skills give you the power to achieve success in your supervisory role, as well as in all of your relationships. Influencing others to accept change, creating rapport among work teams and handling difficult conversations require choosing the most productive strategy for keeping the conversation on track and the personalities involved in sync. This program provides you the opportunity to assess communication strengths and weaknesses and to learn a variety of practical, powerful communication strategies that can be applied immediately on the job, with peers, subordinates and supervisors.

  • Develop a Communication Style that Generates Trust in the Workplace
  • Improve Listening Skills
  • Respond More Effectively During Difficult Conversations
  • Give Clear Directions to Employees

We can tailor this program and deliver it on-site or virtually for your employees and leaders.

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Deborah Easton Deborah Easton

Kent State facilitator Deborah Easton has been a communications coach for 30 years, and provides audiences with practical and effective advice for communicating with colleagues, customers and direct reports. 

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"Engaged, comprehensive, thorough, relevant, current, good real-life examples, good level of lecture/workshop."

Elizabeth LiBassi, Project Manager, Sherwin-Williams Company