Follow the steps below for troubleshooting when completing the questions.  You can also watch this video  and view a guide to help you through this process.

• Use Google Chrome as your web browser
• Log out of FlashLine in any previous browsing session
• Open a fresh Google Chrome window
• Complete the following steps:
  • Under Settings > Privacy and Security
  • Clear browsing data
    • Clear History, Cookies and Cache
• Log back into FlashLine after the above steps have been completed
• Navigate to the Financial Aid Enrollment Plan Questions
  • Student > Finances > Scholarships & Financial Aid > Financial Aid Enrollment Plan Questions