TechHelp – Online Support Portal | 330-672-HELP – 24/7 Tech Help Line

Kent Campus Support | Regional Campus Support | Free Training

24/7 UNIVERSITY-WIDE SUPPORT – Online Support Portal

Visit for tech support online via:

  • Self-service articles
  • Password, login, and FlashLine assistance
  • Submit support requests
  • Live chat with support staff

Helpdesk tech support is available 24/7 to all Kent State students, on all campuses.

330-672-HELP – 24/7 Tech Help Line

Contact TechHelp by phone 24 hours a day, 7 days a week at 330-672-HELP (4357).

three helpdesk students posing at their desks

Security Tip: Kent State will NEVER ask you to validate your email account or ask for your password via email.


TechHelp: Service and Repair Center

The TechHelp Service and Repair Center, located in the Tri-Towers Rotunda, provides in-person support for personal computers, laptops, and mobile devices including:

  • Hardware repair, installation, and part ordering
  • Virus and spyware removal
  • Software and operating system troubleshooting
  • Network, wireless, and login support
  • iPad service
  • Data recovery
  • Apple and Dell-authorized warranty service
  • Authorized Safeware repair service

Most repairs are performed on-site within a short time frame. Walk-ins are welcome—no appointment necessary!

Visit or call 330-672-HELP (4357), option 3.

Service and Repair Center student employee helps a customer with their laptop at the counter

TechHelp: Tech2You

Tech2You is a mobile service that provides technology support for all residence halls. Technicians can troubleshoot for cable TV and wireless issues, and provide other basic technical support.

Find more information at or call 330-672-HELP (4357), option 3.

two tech2you technicians help a student in their room

TechHelp: Library Technology Helpdesk

The Library Technology Helpdesk provides walk-up assistance for students with basic technology issues.

The desk is located on the first floor (in the alcove to the right of Starbucks).

Find more information at

female student gets assistance at the library technology helpdesk


If you are on a Regional Campus and you need local walk-up technical support, please contact your helpdesk listed below.


Main Hall Room C234

College of Podiatric Medicine

216-916-7545 (or 17545)

East Liverpool

Purinton Hall Room 109
Purinton Hall Library
Mary Patterson Building Room 304


Room 130

Twinsburg Academic Center

Room 118


Room 162


Main Hall East Wing Lab


Classroom Admin. Room 122


Founders Hall Cybercafe


Kent State provides students with access to FREE training and tutorials, both in-person and online. For more information, visit

Technology Workshops

Information Technology offers technology workshops on over 45 different titles, ranging from beginner to advanced.

Workshops are held in Library room 152. View the schedule and register at

students attending a photoshop workshop Online Video Courses

All students have access to training videos from

Login with your FlashLine username and password at

Security Training –

Online security training is available at

Learn how to: avoid email scams, manage passwords, secure your identity, and more.

Blackboard Learn Guides

Online guides are available to assist with all aspects of Blackboard Learn.

Visit and choose Tools for Students.