Billing and Payment Videos

Billing statements, or your eBill, are documents generated on a monthly basis to reflect changes upon a student's account. Billing statements are accessed via a student's FlashLine account. If a parent, guardian or advocate has been granted authorized user access by their student, they can access the billing statement through our payonline.kent.edu site. By watching the video below, students can understand the process for accessing their billing statement and understanding its contents.

Printable Quick Steps to Accessing Your Student Billing Information in FlashLine (PDF)

Students may authorize a designated parent, guardian, or advocate, the ability to log into the online payment site to make payments on their behalf. With this access, authorized users will be able to make online payments and view billing statements that have been issued to the student. By watching the below video, students can understand the process of granting authorized user access.

Printable Quick Steps for How to Share My Published Billing Statement (e-Bill) Information (PDF)

Payments can be made online through the payonline.kent.edu website by students, authorized users, and guests. By watching the below video, you will understand the procedures for making payments online and the different payment types we accept.

Printable Quick Steps for How to Make an Online Payment Toward My Bill in FlashLine (PDF)

Kent State University has partnered with BankMobile to process student refunds. A refund may be generated if the student has excess financial aid or payments above what they owe to the university. Not all students will qualify or receive a refund. Students select their refund preference at refundselection.com. By watching the below video, students can understand the refund process and how to select their refund preference.

Quick Link to BankMobile Refund Preference FAQ

At Kent State University, students are assessed a Legal Services Fee for each semester. This fee allows students the ability to seek counsel with the Student Legal Services team. Not all students want to partake in this service and pay for the fee. By watching this video, students can understand the process for opting out of the Legal Services Fee. 

For questions about the services the Student Legal Services team can provide, contact their office at (330) 672-9550 or by email at studentls@kent.edu.

Kent State University has partnered with Flywire to offer students the option to enroll in a monthly payment plan. This plan is only available during the fall and spring semesters, and is established through a student's FlashLine account. Please note that there are no monthly payment plan options available for summer semesters. By watching the below video, students can understand the process of creating a monthly payment plan.

To view monthly payment plan deadlines and more information about the plan, please visit the Monthly Payment Plan site. If you have questions about monthly payment plans, you can contact Flywire at (857) 287-3823.