Technical Support

ALEKS® Customer Support

Please contact the Kent IT Support Helpdesk at or (330) 672-HELP (4357) if you are experiencing technical difficulties.

ALEKS Plugin

The use of ALEKS requires installation of the ALEKS plug-in or use of the streaming plug-in.  The plug-in should install on your computer automatically the first time you access the ALEKS site.

If you have trouble installing the plug-in you may contact ALEKS Support or contact

Important Note:  After installation of the ALEKS plug-in, restart (reboot) your computer.