Ice Arena Frequently Asked Questions

​​​​​​​Please review the following information regarding frequently asked questions for the Ice Arena regarding your online account, adding family members, and program registrations.

Online account

Have you registered for any Recreation and Wellness Services program, membership, or rental (includes Ice Arena) through our online registration portal?


  1. Log-in to your online account by clicking “LOG-IN”
  2. If you don’t remember your log-in information then select Click Here  if you're having trouble signing in”
  3. Enter your account email address and select “RESET PASSWORD”
  4. You should receive an email to set up/reset your password

Current Kent State University Faculty/Staff and Students:  Please enter your FLASHline credentials to log into the Web Portal.  Please DO NOT create a new or separate account.


  1. Click “SIGN UP”
  2. Enter account information
  3. Click “REGISTER”
  4. Check your email provided during the sign-up process and ACTIVATE your account
Adding family members
  1. Log-in to your account
  2. Click on username in upper right corner of the screen and select “PROFILE”
  3. Your PROFILE is considered “HEAD OF FAMILY”
  4. Scroll to the bottom and click on “ADD FAMILY”
    • Add information about spouse, partner, and/or children
    • Click “SAVE”
    • Repeat the same process for additional family members
    • When finished, scroll to top of page, and select “RETURN TO HOME”
Ice Arena Program Registration
  1. From the home screen click on “ICE ARENA”
  2. Left side of screen, under Classification, click “ICE ARENA”
  3. Left side of screen, under Semesters, click “FALL 2022”
  4. Left side of screen, under Category, click “ICE ARENA”
  5. Directly below, click either “HOCKEY” or “SKATING”
  6. Select a specific program to continue with the registration process.
  7. Click “REGISTER” button for the family member you would like to register.
  8. Please read the waiver and click on the “GREY” box to electronically sign.
  9. Sign the waiver and click on the “SAVE” button.
  10. Click on the “SIGN NOW” button to continue with the registration process.
  11. Confirm the following emergency contact is correct.  If yes, click “CONTINUE.” If not, click on the “ADD NEW EMERGENCY CONTACT” button. Add the requested information and click “SAVE” to continue.
  12. To register for another program or add a family member to the same program, click “CONTINUE SHOPPING” and repeat steps 2-11.
  13. To checkout and pay, click “CHECKOUT”.
  14. Complete payment process and an email confirmation will be sent shortly.